Cancellation Policy

Your Satisfaction Matters to Us

At Wards, we take pride in delivering handcrafted leather goods made to meet high standards of quality and design.
If you're not fully satisfied with your purchase, we’re here to help.

Returns

Timeframe:
You have 14 days from the delivery date to initiate a return.
If more than 14 days have passed, we unfortunately cannot offer a refund or exchange.

Cancellations:
Please note that order cancellations are not accepted once an order has been placed.

We’re committed to making your experience smooth, transparent, and fair.
If you need assistance, reach out to us anytime at support@wards-leathergoods.com.